1. Introduction
At Artefsubme ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website (artefsubme.com) or engage with our services.
Please read this privacy policy carefully. By using our website or services, you acknowledge that you have read and understood this policy.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Contact details (such as name, email address, phone number, and address)
- Information you provide when filling out forms on our website
- Communications you send to us
- Information provided when you use our services
2.2 Technical Information
We automatically collect certain information when you visit our website, including:
- IP address
- Browser type and version
- Operating system
- Referral source
- Length of visit and pages viewed
- Navigation paths
- Information about the timing, frequency, and pattern of your service use
3. How We Use Your Information
We use your information for the following purposes:
- To provide and maintain our services
- To notify you about changes to our services
- To allow you to participate in interactive features
- To provide customer support
- To gather analysis or valuable information to improve our services
- To monitor the usage of our services
- To detect, prevent, and address technical issues
- To provide you with news, special offers, and general information about other goods, services, and events which we offer
4. Legal Basis for Processing
We process your personal data based on one or more of the following legal grounds:
- Your consent
- Performance of a contract with you
- Compliance with legal obligations
- Protection of vital interests
- Public interest
- Our legitimate interests, provided they don't override your fundamental rights and freedoms
5. Data Retention
We will retain your personal data only for as long as necessary for the purposes set out in this privacy policy. We will retain and use your data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
6. Data Disclosure
We may disclose your personal information in the following situations:
- To our service providers and partners who provide services on our behalf
- To comply with legal obligations
- To protect and defend our rights or property
- To prevent or investigate possible wrongdoing in connection with the service
- To protect the personal safety of users of the service or the public
7. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing, accidental loss, destruction, or damage.
8. Your Data Protection Rights
Under certain circumstances, you have the following data protection rights:
- The right to access, update, or delete your personal information
- The right to rectification if your information is inaccurate or incomplete
- The right to object to our processing of your personal data
- The right to request restriction of processing your personal data
- The right to data portability
- The right to withdraw consent
9. Cookies
We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier. For more information about our use of cookies, please see our Cookie Policy.
10. Changes to This Privacy Policy
We may update our privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the "Last Updated" date at the top of this policy. You are advised to review this privacy policy periodically for any changes.
11. Contact Us
If you have any questions about this privacy policy, please contact us:
- By email: [email protected]
- By phone: +65 6784 3251
- By mail: 128 Tanjong Pagar Road, #03-01, Singapore 088535
